Manager asked a lot of vague or open ended questions, to see how you troubleshoot certain situations.
Help Desk Representative Interview Questions
3,951 help desk representative interview questions shared by candidates
Way too many technical questions that I forgot
Why do you belong here, what drives you?
previous work experience and technical knowledge
A client complains that their wireless keyboard and mouse are not working. What would you check first?
How do you deal with stressful situations.
Nothing too intense, more of get to you know type interviews to make sure the fit was right. Technical questions were pretty basic (what do you check for when the internet stops working?)
I was not expected to be asked salary expectations, however, I did research on the position's salary prior to the interview.
How do you repair a computer when there is no internet or tools.
Give an example of how you successfully worked in a high pressure situation. How did you handle it?
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