How many calls did you take and close a week?
Help Desk Representative Interview Questions
3,952 help desk representative interview questions shared by candidates
How would you upgrade Server 2008 to Server 2012 R2?
Describe your home network in detail.
Do you have any experience with alarm systems?
The second role playing question dealt with a pop-up blocker. The interviewer acted like a customer that couldn't make a response to a forum.
How to react in a situation when the client wants to talk with the supervisor
How many pairs of cables are in an ethernet cable?
I was given two written tests. One for basic programming concepts and the other for networking. I aced the programming tests and was put in a track for a job as a developer.
Predictable questions but still need to be prepared. Phone screening, phone interview with hiring manager. Then panel interview. Less common to have the entire team in the room. Good for evaluating chemistry, interaction, plus done with process in just one 90 minute session. Process works well and is efficient. A little scripted and predictable but still need to be prepared.
The most difficult one to me was, where do you see yourself in 5 years.
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