During the chat a customer will ask you a question and you have to resolve their problem. It can be stressful if you have no experience and you are being watched. But the question usually isn't very difficult. Always suspect a hardware problem before a software problem. The answer is usually too simple.
Why are you looking for move and change your current job? What does PT 5 core values mean to you?
What’s your favorite video games/ Are you a PC or console player
If someone was unable to get their email, what is a step you would take to try and fix it.
How many times have you had to troubleshoot electronics?
How to resolve basic outlook issues?
What experience do you have with documentation and creating knowledge based articles.
How did you cope with stress?
Describe a problem you have encountered at work and how did you go about resolving it?
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