Tell me about yourself? What is DHCP? What is DNS? Do you have experience with OKTA? Tell me about a difficult situation you were in a how you solved that problem? Tell me about a time when you messed up and how you reacted?
Help Desk Representative Interview Questions
3,952 help desk representative interview questions shared by candidates
How would you support an upset client?
Difference between static and dynamic IP
How do you see you in 5 years?
Have you any question about our products ?
The toughest part was just the "pop quiz" he put me through. Asking basic technical and troubleshooting questions, how to start/stop services, how to troubleshoot network issues, what to do if a customer is unable to reach a webpage, etc.
basic questions
- Tell me about yourself - Talk about experience and how it fits here - Behaviour question
Typical IT questions Troubleshooting network connections Using could based systems Account management
None of the questions asked were out of the ordinary.
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