They asked me if I had any hardware experience.
Help Desk Lead Interview Questions
3,137 help desk lead interview questions shared by candidates
Why should we hire you?
Where do you see yourself in 5 years?
Walk me through how to fix someone whose internet is not working?
Wasn't unexpected but part of computer based job interviews were riddles and there were some really good/hard ones asked and I liked them a lot
What do you consider good customer service?
Name a time you got frustrated and learned from it.
Terms of VPN and actually getting to the user's computer
Insight Global asked me about my background to see if I met the qualifications for the position. The client asked me about my work history. The client asked me to describe a time when I had to handle a difficult customer.
tell about your last project ? , Tell me about a time you had a difficult client? what is the ticketing systems you have been used before?
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