Help Desk Lead Interview Questions

3,137 help desk lead interview questions shared by candidates

Have you ever had a conflict with a co-worker and how did you handle it? Tell me what you did at your previous employer? How many calls did you take a day? What tools did you use to fix problems? What tool did you use to support the end users over the phone? Did you troubleshoot wireless problems? What software did you troubleshoot? What kind of technology do you use at home? Did you troubleshoot mobile devices? What did you not like about your previous employer? How do you handle stress? Have you ever been in a stressful situations and how did you handle it?
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Help Desk Analyst

Interviewed at inVentiv Health

3.3
Mar 2, 2016

Have you ever had a conflict with a co-worker and how did you handle it? Tell me what you did at your previous employer? How many calls did you take a day? What tools did you use to fix problems? What tool did you use to support the end users over the phone? Did you troubleshoot wireless problems? What software did you troubleshoot? What kind of technology do you use at home? Did you troubleshoot mobile devices? What did you not like about your previous employer? How do you handle stress? Have you ever been in a stressful situations and how did you handle it?

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