The request for references in a comprehensive and detailed manner; took me by surprise.
Help Desk Interview Questions
3,952 help desk interview questions shared by candidates
How would you troubleshoot a slow computer?
How many years have you been in the IT field?
Would you mind working from home?
Growth Plan/Goals
Didn't really ask me anything, he just talked off a script for 10 minutes.
What you did at you last job ?
What you did at you last job ?
It was pretty normal for an IT Help Desk position. "How do you handle a frustrated customer?" For instance.
What will you do if a client opened a ticket saying that they cannot send and receive emails?
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