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Help Desk Engineer Interview Questions
3,951 help desk engineer interview questions shared by candidates
They asked me some technical questions and also some behavioral questions
You are looking at the help desk joint email inbox and you see five trouble tickets that are new and one is for a printer issue, one is secondary monitor issue and three are referencing Oracle database issues. Which one do you take care of first?
Questions are simple, especially if you work at a call center before.
Que faites-vous actuellement ? Avez-vous d'autres pistes ?
Qu'attendez-vous de vos collègues?
Why do you want to work here?
Do you have any experience with mobile rewards or loyalty systems?
worst quality
Q.1 ) most difficult troubleshooting you would have to do, how to check a customer's ticket about website being down and inaccessible. What is your favourite programming language, what is your knowledge on sql server Database etc?
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