Most of the questions were of culture fit and personality fit, such as: How do you prioritize your day How do you handle an unruly customer/user
Help Desk Associate Interview Questions
3,952 help desk associate interview questions shared by candidates
Asked about my passion in technology and how it started. Also where I see it going.
Technical question ( outlook, AD, SCCM)
Where do you see yourself in the next 5 years?
What traits do you look for in a manager?
How do I rate my troubleshooting ability?
How do you tackle difficult situations?
What software, programs are you familiar with
Tell me about a time you had to deal with a difficult customer?
The test, while not difficult, did pose a challenge in that I was able to find better troubleshooting steps than what was provided.
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