Why did I want to work there?
Guest Services Interview Questions
6,345 guest services interview questions shared by candidates
Quantas noites foi esta reserva?
I do not remmber excatly but it was group interview. Asking you how you would handle a upset customers and stuff
They asked me about my daily activities and schedule availability, if I had issues with doing multiple jobs like tending the register, being in the kitchen and cleaning the restrooms. If you are someone that has experience they will say you are overqualified so be ready to answer why you want the job.
If a guests complains about the length of lines, how would you rectify this?
Why do you want to work at McDonald's? We don't want to hear that you like the food. We know it is not people's first choice, unless you are a kid going to school. But put some thought into your answers. One of the best that I've heard is, "I want to do everything I can to support my family financially, and am willing to work harder than anyone else here to earn more hours."
They asked few times to find a solution for different examples of extreme situations.
In booking.com there’s a lot of adhoc duties-for example- organising a get together. Have you had any experience before and was it successful.
Basically behavioral questions
Tell me about a situation where you had to deal with a difficult customer and how you deal with it.
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