How do you perform under pressure?
From Home Interview Questions
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What do people do that annoys you?
How do you deal with a customer who is unhappy with a in home service repair they received?
Describe your customer Service Experience
Name a time you went above and beyond in your job role
Tell me about yourself? Advantages and disadvantages of working from home?
few brief questions
We also did two role playing scenarios where I had to pretend I was a Verizon employee speaking with a customer. They wanted me to empathize with the customer, thank them for being a loyal customer, and come up with ways to solve their problem. I did not do well on this portion.
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