What would you do if you didn't have the product a customer was looking for?
Floor Interview Questions
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they ask you different scenerios and how you would react in them
What was one time when you needed to get someone to come around with just your attitude.
If you were ringing up a guest and an item rang up for $5 more than what the guest say the shelf label for and they disputed it. What was the situation? How did you handle it? What was the outcome?
Our store does not carry kid's shoes, if someone asked you where they were, how would you respond?
Describe to me a time where you accomplished a goal as a team. Work, volunteer, school, etc.
Tell me about a time where you had to lead a team...
explain a time you had a difficult guest?
how I convinced customers to buy a similar product instead of the product they wanted?
Q: What would you do if someone came in wanting to buy shoes but they were not available in the color or size they wanted?
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