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Escalation Manager Interview Questions
508 escalation manager interview questions shared by candidates
Are you willing to relocate? How could I know your loyalty to Citi?
The hardest questions I got was related to the project. The team knew the software at a very high level
Given this is the very top tier support, customers expect you to be a SME on everything so how would you cover your lack of knowledge
How to troubleshoot connectivity in Azure
I was asked questions based on Kubernetes, Docker and Linux. In managerial round, I was asked questions based on various scenarios during my tenure in previous organizations and customer handling.
1. strong at ? weak at ? 2. background introduction 3. If good at communication. 4. Willing to take challenge? 5. How to do team work.
your resume shows that you are an experienced tech person, while the job is in the commerce part of support escalation, why did you apply for that one?
- AAD connect issues and troubleshooting - Sync issues for AAD and AD - Exchange questions - ADFS scenarios with O365 - O365 identity Questions
Question: Tell me about yourself
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