There are no unexpected questions here. They use a lot of the same questions other employers use such as: What was the most challenging situation you've faces at work and how did you handle it?
Escalation Engineer Interview Questions
508 escalation engineer interview questions shared by candidates
Strength, weekness , about, sql
why do you think you are a good fit for this position
Describe TCP/IP
technical questions related to networking
TLS handshake
If you don't know the answer, say you don't know and move on. Do not try to make up an answer, that will work against you.
Do you want to share anything else
Can you do a mock call?
How I respond to angry customers.
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