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Enrollment Representative Interview Questions

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1,813 enrollment representative interview questions shared by candidates

Phone Interview Questions: - How did you hear about this position? - Why do you want this job? - What makes you a great fit for this job? - What would your co-workers say about you? In-Person Interview: STAR Method Questions: - Tell us about a time when you provided exceptional customer service. - Tell us about a time when you had to deal with a conflict within your team. - Tell me about a time when you have had to deal with an angry customer.
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Enrollment Counselor

Interviewed at Grand Canyon University

3.6★
Aug 20, 2015

Phone Interview Questions: - How did you hear about this position? - Why do you want this job? - What makes you a great fit for this job? - What would your co-workers say about you? In-Person Interview: STAR Method Questions: - Tell us about a time when you provided exceptional customer service. - Tell us about a time when you had to deal with a conflict within your team. - Tell me about a time when you have had to deal with an angry customer.

They asked for a lot of specific on the job situations and scenarios. It was easy. They like to see that you're able to multitask, work under pressure, complete quality and accurate work, and still be a positive representation of the university to students and leads.
avatar

Enrollment Counselor

Interviewed at Grand Canyon University

3.6★
Aug 7, 2014

They asked for a lot of specific on the job situations and scenarios. It was easy. They like to see that you're able to multitask, work under pressure, complete quality and accurate work, and still be a positive representation of the university to students and leads.

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