Describe a time when you had to deal with a difficult customer and what did you do about it?
Energy Interview Questions
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What motivates you on a daily basis?
What challenges you have previously faced within roles. For example, have you ever had to deal with a challenging colleague or customer?
Why would you like to join the team at Octopus Energy?
Potential companies Octopus might want to have a partnership with
How would you deal with a customer that is really struggling to understand their bills due to learning difficulties?
Give us an example of when you’ve had to deal with a difficult customer and how did it make you feel?
What kind of challenges have you come across in your previous roles and how did you overcome them?
A time you had to deal with a challenging customer/situation?
Tell me a time you had to deal with an angry customer?
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