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Desktop Interview Questions
2,408 desktop interview questions shared by candidates
How do you boot a Dell computer into BIOS?
What is the active Directory? ... What is DHCP, and explain the use of DHCP? ... Who is a desktop support engineer? ... What is DNS (Domain Naming Service)? ... Is a Default Gateway necessary? ... What is SID (Security Identifier)
Why are you in the IT Support role?
How would you tackle a hard problem you have no experience working on this before
No difficult or unexpected questions, just generally prepare beforehand.
Oddly, the toughest part of the interview for me was interacting with the managers. Many of them can be difficult to get a "read" on, and sometimes they're looking for contradictory things.
Introduce yourself/working experience/expected salary/why choose Ultimate Software
What call do you answer first? A sales guy with a crashed computer about to visit with a client or the CEO?
What is the first thing you would check if someone was unable to connect to WiFi?
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