How do you handle a customer that is frustrated?
Desktop Engineer Interview Questions
2,408 desktop engineer interview questions shared by candidates
None of the questions where really difficult I answered most of them in my over the phone interview.
Please explain in your own words, what is and how do you manage Active Directory?
They asked my knowledge in hardware and software. What applications I was comfortable using, etc
What is your experience with computers?
Describe a general change control management process.
How did you deal with a difficult customer in your previous role?
Q: What is DNS Q What is a Domain Controller Q: You have a customer that needs help with something not necessarily within your scope, what do you do? Q: How can you find the IP address of a computer? Q What do you do for fun? Q: What interested you in working for this company? Q: What responsibilities do you have with your current job? Q: What is the purpose of Active Directory Q: Name a time when you could not find a resolution to an issue for a VIP and how did you handle it. Q: What is DHCP Q: Have you ever created a VM? Q: Are you familiar with Group Policies Q: What is the purpose of Group Policies Q: How familiar are you with remote access tools Q: Do you have experience with helping employee's internationally Q: How have you dealt with working around language barriers
What would be your expected salary?
What experience do you have handling confidential information?
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