What companies have I worked with doing break/fix technical support? Give me some examples of your most difficult break/fix issues? Give me some examples of dealing with remote support teams? Have you ever dealt with third party companies? Give me an example of making a decision in pressure situations? Do you have any questions for us? What type of ticketing system are you familiar working with? What is your salary base?
What is your previous work experience
If you had to meet with your manager but you had scheduled a meeting with a Jr team member who would have priority and how would you determine that. How would you go about handling this situation.
what device is this? what cable is this? what tool is that?
For me that is the supervisor relationship question, like the boss is wrong and you're right, how did you handle that situation. Mostly difficult because I don't really run into trouble or circumstances like that.
Describe a basic network and common troubleshooting issues
Why do you want to work at Sam's.
What is one time you failed at something? what would you do if coworker was doing something wrong?
why did you apply for this job
Tell me about yourself. (tell me about yourself)
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