Phone simulation and chat simulation. The rest were basic customer support questions.
Customer Support Specialist Interview Questions
2,867 customer support specialist interview questions shared by candidates
What qualities do you look for in a manager?
what would you do if you have different ideas with the Sr. customer support specialists? will you tell them they make a mistake?
Why do you want to leave your company? Why do you want to work with us? Ticket target in your current job.......
Tell us about a time you implemented a process.
First stage involves completing a 30minutes assessment as well as a tech check to ensure you meet the technical requirements of a remote job.
- Nomi di precedenti colleghi e superiori - Quanto carico lavorativo (in termini di numeri) mi veniva assegnato e riuscivo a gestire giornalmente - Una volta in cui sei andata oltre gli schemi e hai dato il tutto per tutto per aiutare un cliente di persona
What made you choose Manychat as the company you want to work for?
What was your previous experience? Why did you quit the job before? What are your expectations of the team, the product, your future team lead? Etc
Where do you see yourself working with teleperformance 2 years down the line?
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