A time you went above and beyond for a customer
Customer Support Specialist Interview Questions
2,868 customer support specialist interview questions shared by candidates
Short Term & Long Term Goals
Screening: About my ability to solve problems and big ones that I have resolved such as conflicts, and other general questions about my interests for the job and life in general First Round: About explaining the usage of the Hubspot platform to set-up an online flower business and another one to link a business inbox with the integrated Hubspot mailbox.
Describe a time you faced a challenge and how did you overcome it.
Behavioural questions based on values like customer centricity, ownership etc.. I was not offered a role because I lacked values of "coach-ability". I was told that the other values were answered very well but it was not enough... Appreciate the valuable feedback though!
Personal questions, challenges, how to deal with certain situations.
Behavioural and Situational based questions.
Why should we hire you and not the others?
Why this role?
How do you approach a problem?
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