More about how you handle tickets and customer inquiries
Customer Support Specialist Interview Questions
2,868 customer support specialist interview questions shared by candidates
Q: Tell me about yourself
Give an example of a time you dealt with a difficult customer problem and the steps you took to handle it.
Where do you see yourself in the future?
What are you not good at?
Do you prefer surprises and risk, or stability?
e.g. What will you miss about your last role?
Role play: a situation where a customer does not satisfy with a hotel she booked.
1. tell me a little bit about yourself 2. why do you want to work here
Besides the Website Challenge and the written test about the platform/translation exercises (this role was for a specific language), they asked me the usual questions about experience, work ethics, etc.
Viewing 2791 - 2800 interview questions