What are the three key qualities for this role in your opinion?
Customer Support Specialist Interview Questions
2,867 customer support specialist interview questions shared by candidates
If you had a super power, what would it be?
I know you explained why you are organised but are there any other answers you can give? (Clearly can’t be bothered to go off their sheet)
What do you know about Sitel
What are your top 3 strengths
Why do you want to move to Dallas?
How I deal with a situation where the customer is irate or threatening to cancel.
"Describe a previous coworker who you found difficult to work with" (I had not anticipated a question this negative, plus I liked all my previous coworkers so I fibbed this one)
Do you prefer email or phone contact.
what are your goals for 5 years? Do you know SQL? Do you know Accounting? DO you ever worked as a customer support specialist?
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