General information about myself.
Customer Support Representative Interview Questions
2,440 customer support representative interview questions shared by candidates
Why do you want to work for us?
What is your favorite app?
Tell us something you are proud of?
What do you know about Pollfish? What are your dreams and aspirations? What do you believe makes a good Customer Representative? How do you handle disagreements with teammates or with the line of work? How would you handle a difficult customer?
Tell me a little about yourself.
What sort of environment do you look for in a company? How would you describe your work style?
What attracted you to the CSR position?
Q: What would you do if a customer needed something taken care of immediately, but you knew you wouldn't be able to get to it right away due to other responsibilities?
Name a time when you had to work with a very angry/difficult customer and explained how you handled it. Were you able to resolve/diffuse the situation?
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