What would your response be to an elderly woman who called and complained about us offering pole dancing classes?
Customer Support Representative Interview Questions
2,440 customer support representative interview questions shared by candidates
Have you ever dealt with a difficult situation? How did you handle it, and how would you handle it today?
Tell us about yourself and previous work experience
What is your experience working in a call environment? What is your tech experience? What is your favorite application on your phone?
Role play
Past experience and why are you leaving your current job.
just tell about yourself and what is groupon does in this role
Why are you interested in working for the company?
Why do you want to work here, etc.
Gave me different scenarios with a customer on the phone and I gave examples of how I would handle the situation
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