Asked about my background/qualifications.
Customer Support Representative Interview Questions
2,439 customer support representative interview questions shared by candidates
Q: How would you deal with a stubborn customer ?
I was asked fairly standard questions about my customer-facing experiences, which included providing specific examples. I should also mention the HR contact did a very good job at explaining the company history, but the specifics of what to expect on the job and culture were light
Mostly asked about my current and past experience, what type of person I am.
Q: Can you describe one stressful situation from your work experience and how did you handle it?
They asked about what I did at previous positions.
Tell me about yourself. Walk me through a time you had to interact with an upset customer..
Why do you want to work for Practice Better?
Why are you interested in working at Gravity Payments?
They provided example situations that I could run into while working there and asked me to respond to them to the best of my ability.
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