Talk about a time you got the team to buy in to a new process
Customer Support Representative Interview Questions
2,438 customer support representative interview questions shared by candidates
My past or current job. But not in detail (like why you left the job)
Why customer service job is intresting to you?
Why you think you are capable
Can you tell us about a time that you made a mistake, and how you handled it?
Mostly about why you'd be a good fit for the role that you're applying for. They want to make sure they're hiring someone who's going to be able to fill the responsibilities that the job entails.
Normal basic questions they asked in interview
Is this a career or a day job?
How would you handle a customer who speaks to you in an angry manner?
Do you have any upcoming vacations?
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