Just the part of selling and the handling of irate customers.
Customer Support Representative Interview Questions
2,438 customer support representative interview questions shared by candidates
I won't spoil the exact questions asked, but it was a healthy mix of questions meant to get to know the candidate as a person in general as well as questions to dig deeper on how they may perform professionally.
Why Amazon ?
Explain a time when you were required to upsell and were unable to do so. And what did you do instead?
How do you handle conflicts in the workplace?
What if a customer ordered a product and he didnt recieve the product yet , but he needs it urgently due to some emergency
What is one thing you taught yourself recently?
Name a time where you were asked to do something you weren't comfortable with
Describe a difficult situation
If i had experience with online platforms
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