How do you handle your stress when you faced unhappy customers
Customer Support Representative Interview Questions
2,441 customer support representative interview questions shared by candidates
What you do when the customer is angry at the call?
To prove your phone etiquette, communication skills and customer service experience.
What do you want to get out of working for Booker?
A client of yours needs a project completed by tomorrow but you know that based on your work load and other priorities for the day, you won't be able to complete their project in time. How do you explain to this client that you will not be able to meet their deadline?
What quality would you bring to the support team?
How do you handle and resolve customer complaints?
Most questions were in reference to my customer service background.
Why I applied for the position.
Ability to work different shifts (as well as working at night).
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