Was there ever a time that you owned up to something?
Customer Support Representative Interview Questions
2,440 customer support representative interview questions shared by candidates
Q1: A woman is looking for urgent childcare in Brighton but we only offer services in London. Write a reply to her e-mail. Q2: A woman is looking for childcare for her 3 kids but hasn't heard back from us and is visibly annoyed. We haven't been able to find a nanny for her yet who is available 5 days a week. What do you tell her via e-mail? Q3: A nanny needs to cancel her shift because she has an important exam coming up. What do you tell her and what should Koru Kids do? Q4: Calculate how much a nanny should be paid based on her salary and hours. How many hours would she have to work to get paid £150? Q5: Rank e-mails based on the highest and lowest importance and explain why. Q6: You receive notes about an interview with a nanny. Write a summary to send to prospective families who are looking for a nanny.
If you could pick one niche that you're passionate about and explain it to me, how would you describe it?
Why you want to join this company
Who are your previous employers?
What work experience do you have?
There were none, I did not make it there.
What do I see for myself in the next 5 years?
Just what I did at my previous jobs
Some of the common questions about Different kind of customer interactions. how to handle customers and situations. very little of Technical knowledge about API and Databases.
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