Submit a plan to the board for the department for free without any compensation ?
Customer Support Manager Interview Questions
599 customer support manager interview questions shared by candidates
First interview with CEO, Brett Shanley. He ran me through a slide deck of the company. It was kept to a high level and felt like an intro/screening call. We got to talk through my background and motivation for the role. I was given a follow up interview with Mana Nadafian. Again, a chance was given to talk through my background and motivation for the role. Mana would have been my effective line manager for the role. Nothing technical came of it. Overall, I was told that I would be a good fit for the role and that I'd hear back from them shortly.
Initial phone screening, then two rounds of interviews with lead and peers.
What tools do you use for support?
i was ask questions that pertaining to the interaction of clients, technical question and how would handle the clients complaints. if was willing to travel and work weekend and long hours.
Personal questions, experience, future goals
Qu'est-ce que j'ai pu mettre en place dans mon poste actuel pour améliorer les process ?
Comment Lalilo s'inscrirait-il dans mon projet professionnel ?
Due to the small size of the team, culture fit and questions surround culture fit were a primary focus of the interviews outside of previous experience and qualifications.
Tell me about a time when you had to deal with conflict, what was the outcome and how did you handle it?
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