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Customer Support Interview Questions

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14,105 customer support interview questions shared by candidates

The video interview began with "this is relaxed chat to get to know you" but proceeded into standard scripted interview questions, which I found well intentioned but inconsistent. There was a palpable aversion to the word "criticism" which could have suggested what I would perceive as an overly cautious corporate culture of liability avoidance. This is understandable but I believe it is a net negative from a productivity and development perspective.
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Customer Support Team Leader

Interviewed at Teletrac Navman

3.2★
May 3, 2021

The video interview began with "this is relaxed chat to get to know you" but proceeded into standard scripted interview questions, which I found well intentioned but inconsistent. There was a palpable aversion to the word "criticism" which could have suggested what I would perceive as an overly cautious corporate culture of liability avoidance. This is understandable but I believe it is a net negative from a productivity and development perspective.

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