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Customer Support Interview Questions
14,119 customer support interview questions shared by candidates
Typical "competency based", remember to make up absurd examples in the STAR format and they'll be happy; I used real life examples so they probably weren't as impressed as the people who apply for customer service and claim to have changed the CEO position in their previous roles.
How do you deal with difficult situations in a fast paced environment?
What do you think is you greatest strength?
You will get asked about language skills that might not be required in the job description, you will be compared to other candidates and humiliated if you are not up to the level of their HR rep- the requests might not even have anything to do with the job you originally applied for
Had a technical interview with the team manager as well as one of the technical support consultants about my knowledge on how to troubleshoot certain issues and how to work with different software
what is your spirit animal?
They asked me to introduce myself and what are the objectives of a customer advisor
What's makes you think you will be a good fit for the role?
I was ask if I would be able to work at any shift after breasting my baby.
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