Lots of Customer Support stuff. EG 'tell me about a situation when...'
Customer Support Interview Questions
14,116 customer support interview questions shared by candidates
That's just it...There was never an interview!!!
They asked about my hobbies, interests and what am I doing, when I have a free time.
Why do you want to work for our company?
They asked what i would tell a customer what they would do if they had interrupted internet service.
Are you able to comply with our 90-day attendance policy?
Do you have any upcoming vacations planned? Can you commit to the training schedule and hours required?
Questions about QoS, Pseudowire, LTE technical question, Customer support experience.
Give an example of a time when you had to help a difficult customer?
How did you handle a difficult customer?
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