They asked about my experience dealing with customer issues.
Customer Support Interview Questions
14,115 customer support interview questions shared by candidates
Explain gap in employment (from 8 years ago)
Why are you fit for the position?
Why did they hired you in your last job if you had no experience (rethorical question)
Tell me something that is not on your resume? I had to answer this with a question, what do you want to know exactly??
What would you do if a customer was unhappy but you had already done everything you were trained to do to help them?
Foram feitas perguntas sobre meu histórico profissional, cases, experiências. Qualificações e cursos. Visão de futuro pessoal e profissional. Rotina e Hobbies.
How do you handle bad news when something is not currently resolvable?
Why did I apply for this job
There were a few questions as it is expected from an interview. Mostly on how to handle scenarios with customers and cooperation with colleagues.
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