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Customer Support Interview Questions
14,114 customer support interview questions shared by candidates
1. Who i am 2. Why i chose Wave 3. Which Wave core values i relate with most 4. What qualities suite the job i applied for 5. How i handle clients and fellow employees
I have been asked about my professional and life experiences as a Customers Support Representative.
Where is the Apple Headquarter?
What would be your trait you are most proud of about yourself?
How would I define good customer service
what are tasks you have handled in previous similar jobs
The most difficult question for me was about my weaknesses as an employee. I also had to list some of my strengths as well. Another question I was asked was why did I want to work for UPS. I suggest preparing a good answer for this question by researching the company a bit.
I f there is no mobile phone, how do you spend your time?
What do you know about the role of customer support specialist? Have you used their service before/ contact them? What do you know about call center KPIs? Why sudden change of career? When was the most difficult situation you're handling with customer? Why Agoda? and things like what do you know about Agoda.
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