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Customer Support Engineer Interview Questions

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1,130 customer support engineer interview questions shared by candidates

There were no unexpected questions during my interview, but I expect that is more because of my tenure with the company. Also I had worked extensively with people in that organization and the hiring manager was able to ask around about me before the interview. Your mileage may vary. Again, it depends on how much knowledge you have of Avaya systems. If you have none, it isn't much of and issue. Expect more questions around how you would handle certain customer scenarios and generic telecom and networking questions.
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Senior Customer Support Engineer

Interviewed at Avaya

3.3★
Aug 30, 2012

There were no unexpected questions during my interview, but I expect that is more because of my tenure with the company. Also I had worked extensively with people in that organization and the hiring manager was able to ask around about me before the interview. Your mileage may vary. Again, it depends on how much knowledge you have of Avaya systems. If you have none, it isn't much of and issue. Expect more questions around how you would handle certain customer scenarios and generic telecom and networking questions.

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