1.Tell me something about yourself? 2.Reason behind leaving the previous job. 3.There was some situations based questions.
Customer Support Associate Interview Questions
764 customer support associate interview questions shared by candidates
How do you handle customers who experience difficulties using our platforms? Are you comfortable with phone calls and composing emails?
Basic interview questions. Tell me about yourself. Why do you want to work in Sutherland?
Tell me about a time you received critical feedback from your Supervisor/ manager, and how you handled it.
I left before the real questions and discussions took place. However, I feel that it would have been important to brush up on my "gaming" knowledge since I am not really a gamer as I felt a little out of the loop during the casual conversation beginning of the session.
Tell them when I exceeded in my job.
Describe a difficult situation you had to deal with and explain how you solved the issue.
They ask you how you deal with certain situations, and want specific examples.
Tell me about something you've learned and how did you go about it.
Your strengths and weaknesses
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