All the questions were easy and related to my past experience. What can I bring to Bank of America that can help them.
Customer Services Representative Interview Questions
74,871 customer services representative interview questions shared by candidates
when can u start- how long have you been in customer service etc...
How long do you plan on working for this company if qualified?
Tell me about a time when you had an irate customer and how did you handle it?
Explain how you would deal with a customer who called in upset even if they weren’t upset with you
Could I start immediately
1. How often are you late to work?
How do you handle conflict?
How often do you call out sick?
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