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Customer Services Representative Interview Questions
74,870 customer services representative interview questions shared by candidates
Name a difficult time when you had to help angry customer.
name, phone, and other infomation
What was a situation that you came across with an unruly customer and how did you handle it?
The one question i remember was if a news paper were to put a headline out about my self what would it say?
"How do you think your degree has helped you?"
Is it worth trying to work for this job?
Are you going to be ok with working on the weekends and holidays.
How many days do you consider is acceptable to call out from work during the first 6 months.
The questions were generic. How would you deal with an angry client? How do you handle multiple task? How do you deal with co-workers who didn't do their share on an assignment? They wanted the answers in a STAR format.
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