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Customer Services Manager Interview Questions
2,602 customer services manager interview questions shared by candidates
How did you improve a teams performance
Mostly explaining the role and telling you how terrible it’s going to be.
Describe a stressful situation and how I dealt with it
Describe a time when you were a customer waiting in line about to be served?
When can you start?
I spoke to no one
There really are questions on that two page application about what kind of transportation the applicant has, and how reliable it is. Because I had thought the job was going to be in the office and have an element of technical expertise to it, I almost marked them "N/A" as being not applicable...
What kind of experience in customer service do you have?
Why are you looking to change your career
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