Same interview questions as the one on reviews
Customer Services Interview Questions
126,899 customer services interview questions shared by candidates
If you can able working remotely?
There was no interview, just pass a SHL assessment. .Assessment varies according to the client applying for. May require a typing test nut not all the time. Most questions are based on how you would handle certain situations.
Email test in which v had to write 4 email in 20 min n then portal vl log you out. All the topics were related to service industry
Tell me about a time you received poor customer service
What would you do if you told a customer you were going to take care of something for them, but forgot and only remembered when already on the way home?
Basic scenarios
Tell us about a time you had to deal with an upset customer. How did you handle the situation?
Do you think you are able to do the job
Tell me about a time you had to sell a product to a customer?
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