work related previous experience
Customer Service Support Representative Interview Questions
151 customer service support representative interview questions shared by candidates
What did you dislike about your previous job?
What would you do if a customer asks to change a review but actually review is about their service and fair.
I have to say the assessment. The tech support questions were difficult and I came unprepared and with no general idea of how or were to study.
Describe why I would like this position. Tell me a bit about what I do now.
Describe a time you had to overcome a challenging situation.
Tell me what makes you a good candidate for this position?
I was asked no unique questions.
Tell me a time when you were against policy. Tell me a time when you showed initiative. What can you bring to the company ? Tell me a time you turned a difficult customer into a positive sale.
Describe a time where you delt with a difficult customer and how you resolved their issue? Describe a time that the company changed a policy you didn't agree with and how you responded? Describe a time you received feedback from a supervisor you didn't agree with and how you handled it.
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