The questions from the HR are based on your experience, as I was a fresher she asked me the following questions. The HR seems to be a very nice lady. 1. Why amazon? 2. Where do u see yourself after certain span of time? 3. Do you have any backlogs? 4. What do you know about customer service? --- I didn't answer as I knew nothing. So to make me answer this she asked me the following. 5. What do you expect when you go to a restaurant? --- As I answered this question she asked me to relate the answer with the 4th question. and some customer scenarios. 6. How long will you stay with us?
Customer Service Support Interview Questions
466 customer service support interview questions shared by candidates
.basic questions related to cv
There were no difficult questions because there was no interview.
All S.T.A.R Format Questions Describe a time you went above and beyond for a customer.
Why do you want to work here
If you are hired, are you willing to proceed with the training process?
How would you deal with someone doing something inadequate under the company policies?
I did not have a question asked because no one called me for my scheduled phone interview.
Tell me a time when you had to assist an angry customer.
Was I willing to work hard.
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