Tell us about a time you ran into a problem and how you went about solving it.
Customer Service Support Interview Questions
466 customer service support interview questions shared by candidates
What research/ what do you know about CSS?
Basic professional background questions. Most of the interview was an assessment of skills based on a mock customer service phone call and e-mail. I had to edit a logo in Adobe Fireworks and do some MS Excel formulations.
Whats your typing speed, can you type fast?
Describe a time you have provided excellent customer service.
They asked if I was interested in management, as a major part of their pitch is that you move from selling to management in 3-6 months. I recall hearing the same thing from Amway decades ago.
Do you have any experience with computers?
They performed a mock call with a disgruntled customer.
What do you know about ring.
What do you want to be when you grow up?
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