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Customer Service Representative Remote Interview Questions
4,222 customer service representative remote interview questions shared by candidates
Learn what the software in the job description is. For example: Remedy, Marimba, RDP, VDI, etc.
How would you help a customer who had called previously and was told their inquiry would be resolved within 72 hours, but wasn’t?
Why do you choose 5ca?
Read a short article/paragraph about their company's value, and ask you how do you think about that.
Preferred working time/day, preferred salary.
In my technical interviews one topic that came up every time was Big O notation and how my code (from the test) played out using Big O.
Have you worked as a support agent before
Why I applied for the position I did.
Describe an occasion when you were able to provide a positive experience for angry Customer?
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