Asked about my previous salary history
Customer Service Representative Interview Questions
74,932 customer service representative interview questions shared by candidates
What's the name of the most common street?
Is your computer up to date?
Can you work 10 hour shift with two 45 minute breaks?
talk about yourself
Do you have a home office put together?
Are you available to work any shift?
Tell me about a time when you could not solve a customer's problem
Nothing. The interview was more like a group presentation and we were given a few facts and information, followed by a chance to ask a few questions.
Name a time where you didn't understand something, and how did you resolve that to better understand the situation?
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