Talk about a process or policy you didnt agree with in your last job and what did you do to resolve that.
Customer Service Interview Questions
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Are you able to work weekends? If not we cannot have you work here, it’s a must for employees to be available Saturday and Sunday .
A presentation and a written test
Any behavioral questions you can come up with is what they might ask.
If you can not handle a problem with customer what will you do?
who was the founder of old navy?
What would you do if a customer is angry about you on call?
Why Xerox?
Explain any experience assisting customers with medical policy questions?
What was your last job?
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