Tell me about a time in which you witnessed someone acting unsafe in the workplace and what did you do about the situation?
Customer Service Assistant Interview Questions
2,537 customer service assistant interview questions shared by candidates
What do you do when you are unsure of how to perform a role at your workplace?
find 3 things to improve customer service in store have you got previous experience in storing shelf how quickly you can adapt change in technology
What does great customer service look like and why is it important?
Why Marks and Spencer?
Why do you want to work for M&S?
Give an example of when you've worked in a team
During the role play, you act as an advisor helping a customer solve a situation. This could range from finding a product that the store doesn't have or helping them plan a party. (The role plays change regularly)
Tell us about yourself
Describe how you got here today
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