Tell me about a sale?
Customer Retention Interview Questions
1,363 customer retention interview questions shared by candidates
Name a time you had to deal with a difficult customer?
Standard interview questions
Tell me about yourself and your past jobs.
What are your strengths? How do you handle difficult situations?
The interview seemed more of an interrogation than a conversation between grown ups. The interviewer asked questions relevant to the role and to my experience, but had a very bad attitude and kept on questioning everything that I said, which made it quite hilarious, and it definitely transpired what it would be like working in that department. Going into interviews can be quite difficult for some people, and it is the interviewer's job to put candidates at ease so that they can give the best of themselves. Questioning things that are being said is fine and necessary, however, if the interviewer over-does it (quite literally, probably more than Elon Musk himself when hiring spacial engineers) and does it in an almost rude manner, then for me it's a total no-go.
Why do you want to work for AXA?
what skills do you have that you believe you can transfer to this role.
How would you conduct a call considering this prompt?
Challenging situation, customer focus and how to achieve your targets
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